Excellent Service, Expert Installation, Financing Available

(586) 254-4348 or (248) 650-0099
Utica - Sterling Heights - Macomb - Warren - Mt Clemens - Rochester - Troy

Installation/Service Survey

Please rate your satisfaction
1.
 Were the office personnel courteous and responsive to your needs?
Excellent Satisfied
Could have been better Unacceptable
2.
Were the personnel knowledgeable and able to answer your questions?
Very Knowledgeable Seemed Knowledgeable
Not Very Knowledgeable
3.
Were they personnel helpful to you?
Very Helpful OkaySatisfied
Not Very Helpful No Help At All
Please rate the following regarding installations on new equipment or service repairs.
4.
The installation/service vehicle was clean and professional in appearance.
5 4 3 2 1
5.
Installer(s)/Technicaian(s) presented a neat and professional appearance.
5 4 3 2 1
6.
Installer(s)/Technicians explained the installation/repair process and answered all my questions
5 4 3 2 1
7.
 Installer(s)/Technicians left my home clean and in order.
5 4 3 2 1
8.
Installer(s)/Technicians explained the operation of my system(s) and left the manual(s) for the equipment.
5 4 3 2 1
Please rate your level of satisfaction with equipment you purchased or had serviced.
9.
Overall value received for the products purchased or service received.
Completely satisfied Somewhat satisfied
Somewhat dissatisfied Completely dissatisfied
10.
Overall satisfaction with your product/system.
Completely satisfied Somewhat satisfied
Somewhat dissatisfied Completely dissatisfied
11.
My equipment I purchased or had serviced is performing as described to me and operating properly.
Completely satisfied Somewhat satisfied
Somewhat dissatisfied Completely dissatisfied
Please rate your overall level of satisfactions with Wiegand Heating & Cooling.
12.
On a scale from 5 to 1, five being exceeded expectiations and one being total didsappointment, please rate your overall satisfaction from the time you called Wiegand heating until the job was done.
5 4 3 2 1
13.
On a scale from five to one, Five being Very Likely and one being not likely at all, please indicate how likely you are to do business with Wiegand Heating & Cooling again.
5 4 3 2 1
14.
 On a scale from five to one, Five being Very Likely and one being not likely at all, please indicate if you would recommend Wiegand Heating & Cooling to your family or friends.
5 4 3 2 1
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Copyright © 2006 Wiegand Heating & Cooling. All rights reserved.
43750 Utica Rd. • Sterling Heights, MI  48314
Ph: (586) 254-4348 or (248) 650-0099 • Fax: (586) 254-4479 • E-Mail Us at info@wiegandheating.com
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